Terms and Conditions jom55 —
Malaysia Online Casino Platform Terms of Use

To register an account at jom55, you must meet all of the following eligibility requirements without exception:

• At least 18 years old on the date of registration.
• Register as an individual — registrations under a company name or business entity are not permitted.
• Never been declared bankrupt or subject to a court order that prevents you from conducting financial transactions.
• Not currently on an active self-exclusion list on any recognized gambling platform.
• Providing registration information that is truthful, accurate, and current. Any false information may result in account suspension and forfeiture of balance without notice.

Each user is only permitted to hold one account only. Multiple account registrations by the same individual — even using different names, emails, or phone numbers — are strictly prohibited and may result in the immediate closure of all associated accounts.

You are solely responsible for the security of your jom55 account. This includes keeping your password confidential and not sharing your login credentials with any other party.

• Jom55 recommends using a strong password and enabling two-factor authentication (2FA).
• All activity that occurs through your account is your responsibility, unless you have promptly reported unauthorized access to our support team.
• You must keep your account information — such as phone number and email — up to date whenever changes occur.
• Jom55 will never ask for your password through any communication channel. Please be cautious of calls or messages claiming to be from us that request sensitive information.

Jom55 supports a variety of payment methods popular among Malaysia users, including FPX, Touch 'n Go eWallet, GrabPay, Boost, and major online banking. All transactions are processed through secure, encrypted payment channels.

• Withdrawals will only be processed to the same payment method used for your original deposit. jom55 does not permit withdrawals to third-party accounts.
• Identity verification (KYC) may be required before your first withdrawal or when cumulative amounts exceed a certain threshold. This is a standard procedure for your security.
• Jom55 reserves the right to delay withdrawals by up to 72 hours if additional review is required. You will be notified via email or live chat.
• Any attempt to reverse or cancel a deposit transaction through your bank (chargeback) without jom55's authorization may result in account freezing and legal action.

Jom55 offers a wide range of bonuses to members, including a welcome bonus, reload deposit bonus, weekly cashback, and exclusive VIP offers. Each bonus is subject to rollover requirements set separately for each promotion.

• Bonus wagering requirements will be clearly stated on the relevant promotions page before you claim the bonus.
• Bonuses cannot be directly converted to cash without meeting the specified rollover requirements.
• Jom55 reserves the right to void any bonus obtained through means deemed to be abuse or manipulation of the promotions system.
• Users who detect and exploit system errors or glitches to obtain bonuses unlawfully will face action including account freezing and forfeiture of the relevant wins.
• Unused bonuses will expire automatically at the end of their validity period without further notice.

All games available at jom55 use a Random Number Generator (RNG) certified by independent international audit bodies, ensuring every game outcome is fair and cannot be manipulated.

• The outcome of all games is final once confirmed by the system. No appeals regarding valid game results will be considered.
• In the event of a technical disruption during a game session that prevents a round from completing, jom55 will restore your account to its state prior to the start of that round, based on server records.
• The use of any automation software, bots, or assistance tools that provide an unfair advantage in games is strictly prohibited.
• Arranging or colluding with other players to manipulate game outcomes — particularly in live games such as Poker or Blackjack — is a serious violation that may result in permanent account suspension.

As part of jom55's commitment to platform security and compliance with international standards, we conduct a Know Your Customer (KYC) process to verify member identities.

• You may be required to submit a copy of your identification, proof of address, and other additional information during the KYC process.
• All submitted documents are handled confidentially and used solely for identity verification and legal compliance purposes.
• Jom55 uses 256-bit SSL encryption to protect all your personal data and financial transactions.
• Your data will not be sold, shared, or transferred to third parties without your consent, except where required by law or a valid court order.
• Failure to complete the KYC process within the specified period may result in a temporary suspension of withdrawal access until verification is complete.

Jom55 users are strictly prohibited from engaging in any of the following activities. Violations will result in immediate action, including account freezing or permanent closure:

• Money laundering: Using the jom55 platform to transfer, conceal, or launder proceeds of crime.
• Identity fraud: Registering or using an account under another person's identity.
• Payment system abuse: Initiating chargebacks, payment reversals, or any form of transaction fraud.
• Game manipulation: Exploiting bugs, technical glitches, or colluding with other players to gain an unfair advantage.
• System disruption: Any attempt to disrupt, intrude upon, or damage the jom55 platform infrastructure.
• Multiple registrations: Creating more than one account with the intent to obtain bonuses or circumvent restrictions.

Jom55 reserves the right to suspend or close any account at any time if there is reasonable cause, including but not limited to a violation of these terms.

• You may request the closure of your own account at any time by contacting our support team. Any valid balance will be returned to you once the review process is complete.
• In cases of closure due to a terms violation, jom55 reserves the right to withhold any balance linked to the violating activity while an investigation is conducted.
• Members who choose to use the self-exclusion program (self-exclusion) will have their access permanently closed for the specified duration and will not be permitted to register a new account during that period.

Jom55 provides this platform on an "as is" (as-is). While we strive to ensure continuous and uninterrupted service, we cannot guarantee that the platform will always operate without technical failures.

• Jom55 is not liable for any losses arising from internet service disruptions on the user's end, device failures, or circumstances beyond our control (force majeure).
• Jom55's maximum liability against any claim from a user is limited to the total deposit amount made by that user within the 30 days preceding the claim.
• Jom55 is not liable for any indirect losses, anticipated loss of profits, or emotional distress arising from the use of the platform.

Jom55 reserves the right to amend, update, or replace any part of these terms and conditions at any time without prior notice. It is your responsibility to review this page periodically.

• Significant changes to the terms will be communicated via a notice on the platform's main page or by email to registered members.
• Continued use of the jom55 platform after any changes to the terms constitutes your acceptance of the amended terms.
• If you disagree with any amendment, you have the right to close your account and withdraw your valid balance.

These terms and conditions are governed by applicable law, and any dispute that cannot be resolved amicably will be referred to mutually agreed arbitration.